Privacy Policy
Data Controller
The controller of the data collected is Etecnic Movilidad Eléctrica, S.L. with NIF B55667562 (hereinafter Etecnic) and registered office at Carrer Argentera, 25 Baixos, 43206 Reus – Tarragona, owner of the Platform called EVcharge, accessible through the Website https://etecnic.net/ and the EVcharge Mobile Application (hereinafter, EVcharge or the Platform, interchangeably).
This Privacy Policy regulates the collection and processing of personal data provided by Users when they access, browse, or make use of the Platform’s functionalities.
Data collection, purposes, lawful basis, and conservation periods:
a) Contact: The User may get in touch through the forms established for this purpose on the Platform. They must provide their identification data, as well as the reason, subject, or query. Etecnic will use this data to process the inquiry and contact the User.
The legal basis for the processing of such data is based on the User’s consent.
The storage period for the data for this purpose will be one year, unless other periods apply.
b) Registration:
By registering on the Platform, it will be necessary for the User to provide their identification data, such as name, surname, and email address, for the processing of the registration on the Platform and to allow access to the functionalities of their personal account.
The legal basis for the processing of such data is based on the contractual relationship maintained with the User.
Your data will be kept as long as you are part of the community and are registered, unless other periods apply.
c) Contracting:
The User may purchase the electricity services available in EVcharge. To do so, they must provide their contact details and those data necessary to process the management of the contract made, such as bank or credit card details.
The legal basis for the processing of such data is based on the execution of the purchase contract.
The storage period for the data will be appropriate to comply with contractual obligations and, in any case, up to five additional years for tax management and to cover possible liabilities, unless other periods apply.
d) Wallet:
The Registered User may make use of the electronic wallet enabled for this purpose in EVcharge to pay for electric vehicle charges. To do so, they must provide the data necessary to process the recharge of the wallet balance, such as bank or credit card details, as well as the wallet identifier or other identifying data, to carry out the payment for the charge.
The legal basis for the processing of such data is based on the contractual relationship maintained with the User.
The storage period for the data will be appropriate to comply with contractual obligations and, in any case, up to five additional years and duly blocked, for tax management and to cover possible liabilities, unless other periods apply.
e) Purchase of RFID devices:
The Registered User may purchase the RFID devices available in EVcharge. To do so, they must provide the data necessary to process the management of the purchase and the order (which includes its shipment through transport companies), such as bank or credit card details.
The legal basis for the processing of such data is based on the execution of the purchase contract.
The storage period for the data will be appropriate to comply with contractual obligations and, in any case, up to five additional years for tax management and to cover possible liabilities, unless other periods apply.
f) Geolocation:
Where the User has consented, EVcharge will collect information about their location to indicate chargers nearby.
The legal basis for the processing of such data is based on the User’s consent.
The storage period for the data will be appropriate to comply with contractual obligations and, in any case, up to one year to cover possible liabilities, unless other periods apply.
g) QR/NFC Scanning:
Where the User has consented, EVcharge will collect information regarding the camera to allow locating chargers through the QR and NFC reader functionalities of the Platform.
The legal basis for the processing of such data is based on the User’s consent.
The storage period for the data will be appropriate to comply with contractual obligations and, in any case, up to one year to cover possible liabilities, unless other periods apply.
h) Social Networks:
Through the Platform, the User may register, contract, or access the services provided by EVcharge through their profile on the available social networks. EVcharge will use such data solely and exclusively for the purpose consented to by the User, as well as the data to which the User has allowed EVcharge access.
The legal basis for the processing of such data is based on the User’s consent.
Your data will be kept as long as you are part of the community and are registered, unless other periods apply.
i) Cookies: Notwithstanding that the App does not have cookies, the Website does have technology for the implementation of files called cookies on the equipment used for accessing and browsing the Platform. Cookies can be blocked or disabled at any time through the browser’s configuration options. If you want more information, you can consult our Cookies policy.
The legal basis for the processing of such data is based on the User’s consent.
j) Advertising:
If the User expressly authorizes it, EVcharge may send them advertising for services and/or promotions available on the Platform, such as news and/or discounts, among others.
The legal basis for the processing of such data is based on the User’s consent.
The storage period for the data will be the time you remain registered in our systems for sending advertising and have not revoked your consent. At any time, you can revoke your consent through the links provided or by writing to us at support@etecnic.es.
k) Tax management for third parties as a collaborator of the AEAT:
When the Registered User uses EVcharge at chargers owned by third parties, Etecnic will process the unique identifier associated with their User profile as well as the data of the recharges carried out, to carry out the issuance/submission of invoices in Verifactu on behalf of its clients. Furthermore, we will communicate said data to the competent tax authorities.
The legal basis for the processing of such data is based on compliance with legal obligations.
The storage period for the data will be appropriate to comply with the legal obligations applicable to Etecnic and, in any case, up to five additional years for tax management and to cover possible liabilities, unless other periods apply.
Communication of data
Etecnic, in the event that the User uses EVcharge at chargers owned by third parties, will communicate to said owners (hereinafter, the Clients) the unique identifier associated with the User, so that the Clients can provide the electricity service and so that Etecnic can invoice for its services to the Clients. Following said communication, the Clients will be configured as Data Controllers; therefore, for more information regarding the processing of data by them, you should access their privacy policy.
Exercise of rights
Likewise, the User may revoke consent for processing, exercising the rights of access, rectification, erasure, portability, objection, and restriction of processing, by notifying EVcharge via an email addressed to support@etecnic.es or by indicating it at the address provided above, marking the subject as “Data Protection”. On special occasions, we may request the User to prove their identity by means of an official document, for example, to prevent access to their data by third parties. Finally, the User may communicate any modification in writing or request cancellation by indicating it at any of the addresses provided. At any time, the User may file a claim with the Spanish Data Protection Agency to assert their rights.
Modification of the Privacy Policy
EVcharge reserves the right to modify its privacy policy at any time, respecting current legislation on data protection and after due communication to the interested parties.
Language applicable to this privacy policy
The language applicable to this Privacy Policy is Spanish. Any version of it in a different language is offered for the User’s convenience and to facilitate their understanding. However, this Privacy Policy will always be governed by its Spanish version. In case of contradiction between the Privacy Policy in any language and its Spanish version, the Spanish version shall prevail.
